Privacy & Security

All products purchased from Linked Communications are shipped via courier to the address of your choice. Please note that remote areas of Australia may incur a higher delivery fee. Please contact our staff for more information.

Security Policy

Privacy Policy

 
 

www.linkedcomms.com.au seeks to be the most trusted source for all your requirements. As you shop with us, we take great care in safeguarding your personal information and in complying with all applicable National and state privacy laws, as well as our own internal standards and best practices. 

This Privacy Policy describes the information, privacy and security practices for our Sites and retail operations. We understand and respect your privacy. We provide notice of our information handling practices; give choices about how your personal information will be used; give the opportunity to update or change your personal information; use information security safeguards; limit the sharing of your personal information; commit to complying with applicable privacy requirements; and provide ways for you to contact us about privacy concerns.

When you participate in any of the activities described in this Policy and provide us with your personal information, you consent to how we collect, use and handle your information as explained in this Policy. Here we tell you what we do and do not do with the personal information you provide to us as you visit our Sites and stores; purchase our products and/or services; and participate in our programs.

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION

We may collect personal information when you: shop or take advantage of our products and/or services; establish or update an account with us; enter a contest or sweepstake; participate in a survey; provide us with comments or suggestions; call our Customer Service or similar contact centres; or subscribe to our newsletters and other programs. We may use your personal information to better assist you when you visit or call us again and to send you special offers for products and services that may be of interest to you. We do this by print advertising, including regular mail, by e-mail, by telephone, and with general marketing communications for product or service-specific information.

Unless you "opt-out" through opportunities available to you, we may send you Linked Communications Marketing material. You may also "opt-out" of future Marketing Communications by following the instructions provided in this Policy under Choices Regarding How Personal Information is Used and Accessing Your Personal Information.

When shopping with us using a credit/debit card for your purchases, we will collect your credit/debit card information in order to process your purchases and may use your information to keep a history of your purchases. We may also use your credit/debit card information to identify you as a customer and to send you Marketing Communications; your account number will be used solely to process payment of your purchases. When you return previously purchased merchandise or request a refund or exchange, we may ask for your name, physical address, phone number, and a form of identification.. We collect this information to help prevent fraud and protect your identity.

When you make online purchases, we may collect your name, physical address, phone number, e-mail address and billing/shipping information, as well as credit card information. This information enables us to deliver products that you have ordered; fulfil your requests; contact you or the recipient(s) of your purchase in the event of order or delivery difficulties; verify or respond to your inquiries; and deliver services and information about our products or Site to you. If you make a purchase through our Site, the personal information you provide (for example, name, physical address, and e-mail address) will be added to our customer database. Our customer database may be used to send future Marketing Communications to you unless you specifically opt-out. Note: Online purchases require use of an e-mail address to process the order.

When participating in other Linked Communications activities, such as entering a contest or sweepstake, registering for programs, or participating in a survey, or when you contact Linekd Communications with a question or concern, we may ask you to provide your name, physical address, phone number, e-mail address and other information about yourself to administer the activity and deliver Marketing Communications to you.

We may share your personal information with carefully selected third-party service providers in order to provide services to you, such as to fulfil orders (Australia Post, or other delivery companies we or you select); process payments; provide customer service; send Marketing Communications; monitor Site activity; conduct surveys; maintain our customer database; send regular mail and e-mail; and administer drawings, contests, and rebates. We will share your personal information with our carefully selected third-party services providers on a confidential basis. These service providers are prohibited from using your personal information for any purpose other than providing our services.

We may partner with carefully selected third-party financial service/product providers, such as for finance, and may use the information collected by these third parties in order to send Marketing Communications. These third-party providers have their own privacy policies. When you conduct business with third-party providers, we encourage you to read their privacy policies to learn how they collect and use information about you.

We may combine the personal information you provide to us (on our Site, at our stores, through our programs) with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use the combined information to enhance and personalize your experience with us; improve the accuracy of our customer database (such as the Australia Post to verify accuracy of addresses); increase our understanding of our customers; identify potential customers; and send Marketing Communications.

We may be required to disclose your personal information for legal reasons, such as in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganisation, dissolution or similar event. We will require such parties to treat your personal information in accordance with our Policy and to use and disclose your personal information solely for the purposes for which it was collected.

SECURITY OF PERSONAL INFORMATION

www.linkedcomms.com.au strives to maintain internal controls and procedures to ensure that the personal information you share with us is handled in a safe, secure and responsible manner. We have security measures in place to help protect against loss, unauthorised access, and alteration of the information in our control. We will only disclose such information to employees and authorised service providers who require such information for the purposes described in this Policy.

www.linkedcomms.com.au's databases are protected by physical, technical, and procedural measures that restrict information access to authorised persons in accordance with this Policy. Although no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorised disclosure, alteration, or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Our information systems are maintained behind a firewall to isolate them from access by other networks connected to the Internet, and access to personally-identifiable information is granted only to associates who need the information to perform a specific job.

SECURE ONLINE SHOPPING

Because your credit card security is a high priority, we have taken numerous steps to ensure your payment information is processed confidentially, accurately, and securely. 

GENERAL INFORMATION ABOUT OUR SITE AND THE INTERNET

Our Site uses Internet (or "Web" or "Website") technologies to gather navigational information about our Site and its technical efficiencies and services, such as time to connect to our Site and download pages. This information allows us to see which areas of our Site are most visited and helps improve our understanding of our customers' Site experiences. This practice also helps us improve the quality of online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information may be collected, such as domain type, Web browser version, service provider, and IP address, which will provide information about a visitor's use of our Site, like the time of a visitor's last visit to a Site page.

Our Site uses "cookie" technology. A "cookie" is a small data file that a Website may send to your Web browser and store on your hard drive. Our Site uses cookies to simulate a continuous connection-cookies let us "remember" information about your preferences and session and allow you to move within areas of our Site without reintroducing yourself. No personally identifiable information is stored in these cookies.

You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site and make a purchase.

We may carefully select third-party advertising companies to collect information by using cookies when you visit our Site. These select companies help us measure the effectiveness of our advertising and how visitors use our Site. We respect your right to choose whether to be included in the services that these third parties provide. For more details about your choices for no longer having information from these third-party cookies used by these companies or provided to us, please see Choices Regarding How Personal Information is Used and Accessing Your Personal Information below.

Our Site server may automatically collect the address of the Website that you came from before visiting our Site, which Web browser you used to view our Site, and any search terms you have entered on our Site. Our Site may also use other technologies to track pages of our Site viewed by visitors, commonly referred to as "tracer tags". This non-identifiable "click-stream" data helps us understand how visitors use our Site. "Click-stream" is the sequence of clicks or pages requested as a visitor explores a Website.

As a convenience to you, Linked Communications provides links from its Site to third-party Websites. Inclusion of these links does not imply our endorsement of other companies, their Websites, or their products and services. This Policy does not apply to other Websites that may be accessible through our Site, including third-party sites that display the www.linkedcomms.com.au trademarks or otherwise promote www.linkedcommunications.com.au's products and services. We encourage you to read the privacy policies of those other sites and third parties to learn how they collect and use information about you.

 

Peace of Mind

The linkedcomms.com.au Safe Shopping Guarantee protects you while you shop so you never have to worry about credit card safety. We guarantee that every transaction you make will be 100 percent safe. This means that you pay nothing if unauthorised charges are made to your card as a result of shopping with us.